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why wont it let me here the songs i choose

why wont it let me here the songs i choose

I sing up for the premium plan but I still can't listen to the songs I pickp
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3 Replies

Hey! Welcome to the community 🙂

 

Would you be able to clarify what you mean by this? 

Which songs, where are you selecting them from?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I believe I am seeing the same or a similar issue.

 

To reproduce:

 * Search for music using the search box (on a free or Premium account) or navigate to the Local Files tab

 * Double-click on a song from the list that loads, or click Play in the right-click context menu.

 * Nothing happens -- the song does not play.

 

This while "Hide unplayable songs" IS checked in the Preferences.

 

Some songs do play, but I am seeing this issue with the majority of songs. E.g., any Strokes song, any Moldy Peaches song, all of my local files.

 

This is having a bit of an impact on my satisfaction with the service 🙂

 

I'm on a Windows 7 PC

Hey again 🙂

 

Do you get any error messages when these songs fail to play, or do they just not start? 

Have you tried performing a clean reinstallation of the client? It normally corrects any small bugs that occur. 

I would also suggest you install Apple Quicktime as some users report it solves local playback issues.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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