wrong email!

[charlie92]

I'm trying to connect spotify to my phone.. when i clicked on the "click to send phone login password to email" option it sent the password to my email with a spelling error, even though the email adress in my details is correct. What can i do? so frustrating!!!

[Peter__]

How do you know it went to the other email account, or are you just assuming so since you didn't receive it? What type of phone are you using? 

[charlie92]

because it posted a message after i clicked on the option saying "an email has been sent to ......  " with the link to set up a device password, and the email adress they listed was my email adress with a spelling error! its an iphone 5s, i've got a spotify account things with my new phone contract

[Peter__]

Very strange, your address is definitely set correctly on this page? 

[charlie92]

yep its correct, i've checked over and over again! have no idea what to do

[Adam]

@charlie92 -- your account was created via Facebook, so just using your Facebook details should log you in on your iPhone. What's happening if you use those Facebook details?

Edit: it sounds like the email is coming from your mobile carrier, Vodafone, so I guess they have your email address recorded incorrectly somewhere. Can you contact them and get them to SMS you the number or have them send it to a specific email address?

[charlie92]

Will give them a call and see what they say, thanks! 😄