Plan:
Free
Country:
United States
Device:
Samsung Galaxy S7
My Question or Issue:
I guess the app updated or something, but whenever I get the opportunity to watch a video in return for 30 minutes of ad-free music, it doesn't give me any way to play the video. I'm attaching a screenshot of what shows up when it plays. I've tried tapping pretty much anywhere but nothing happens. Would be great if it could be fixed, thanks!
Hey @zoosmell_egbert.
Could you send us the exact Spotify version you're using? Also, let us know if it happens regardless of the internet connection you use (3/4G or WiFi).
As a last resource, try reinstalling Spotify to see if it helps.
Keep us posted.
The problem fixed itself, thank you though!
You're welcome!
We're glad to hear this is fixed now.
If anything else comes up, feel free to open a new thread.
All the best.
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