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AFTER UPGRADING TO MARSHMALLOW (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP.

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AFTER UPGRADING TO MARSHMALLOW (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP.

I have a Samsung Galaxy Note 5 with MARSHMALLOW (ANDROID 6.0.1 since the 1st week of April ) and I've been back and forth with the help desk at Spotify who recomended to do a hard reset of the OS which I did, and after re-installing a fresh version of the Spotify App, nothing has changed. It still plays a couple of songs and as soon as the screen goes to sleep the music stops... 

 

So my question is:

 

Is there a solution fix coming soon?

If not, what other Music services would you recommend?

 

Thx

 

Jaime

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Accepted Solutions
Marked as solution

Marked as solution

Thx utack2!! This solved my problem.

 

If you are using a Samsung device and experiencing any of the following:

 

- Next song in an album/playlist is not played

- Lock Screen control vanishing

- Spotify notification disappears

- Tracks marked for offline listening fail to download

- Notifications for new followers, albums etc have not been coming up

 

please disable the Power Saver which can be found in the phone (in my case a Galaxy Note 5) 

 

settings > battery > detail > spotify > turned off

 

 

View solution in original post

3 Replies
Marked as solution

JFC, it is stickied not 10 posts above

https://community.spotify.com/t5/Help-Android/PSA-Samsung-users-please-read/td-p/1334731

Samsungs fault, as usual

Marked as solution

Thx utack2!! This solved my problem.

 

If you are using a Samsung device and experiencing any of the following:

 

- Next song in an album/playlist is not played

- Lock Screen control vanishing

- Spotify notification disappears

- Tracks marked for offline listening fail to download

- Notifications for new followers, albums etc have not been coming up

 

please disable the Power Saver which can be found in the phone (in my case a Galaxy Note 5) 

 

settings > battery > detail > spotify > turned off

 

 

Interesting.. Will have to remember this when I'm finally upgraded to Marshmellow.

 

Intereesting thing is, as long as I've used Spotify Mobile, Ive nenver recieved a notification for a new follower. This despite the fact all of my notifications are enabled. Seperate issue I guess..

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