Add To Home Screen Issue

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Add To Home Screen Issue

ebal58
Newbie

Plan

Premium

Country

Philippines

Device

Samsung Galaxy Note

Operating System

Android Lollipop

 

Help! Previously, the "Add To Home Screen" was working fine on my phone after I download the full album. Now there are some albums going to my Home Screen and some are not. Please correct this issue because it was working perfectly well before. This is a very useful feature. Thank you!

1 Reply

Re: Add To Home Screen Issue

Moderator
Moderator

Hey @ebal58,

 

Thanks for posting and welcome to the Community!

 

We'd first recommend trying a clean reinstall of the app on your device by following these steps:

  1. Head here and click Remove all devices
  2. Go to your phone’s Settings.
  3. Select Applications, then Manage applications.
  4. Find Spotify in your list of apps, tap it.
  5. Tap Clear Data.
  6. For a clean reinstall, go to Storage > Android > Data and delete a folder called com.spotify.music.
  7. Switch your device off and wait a couple minutes.
  8. Switch your device back on.
  9. Open the Google Play Store then search for and install the Spotify Music app.

Note: Any offline playlists will need to be redownloaded after reinstalling.

 

That should do the trick! However, if the issue persists after that, it would be helpful if you could let us know some examples of playlists that are added to your Home screen and some that aren't. You can check here how to find their URI :)

 

Let us know how you get on, we'll be right here if you need more help.

KaterinaModerator
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