Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue?
Here are some screenshots:
Solved! Go to Solution.
Captain_Packers - I've moved your topic over here in the help section since this seems to be a bug, since only Android suffers from that - iOS version seems to display it just fine. I will escalate it to the Spotify staff for you.
@Marco it is a bug, there was a thread when it was introduced a while back.
The app thinks it cant play the track because theres no subscription.
I believe it was reported but never followed up.
Liam
Hey @RLuko,
Rorey from Spotify here. This issue looks like a bug so we're going to investigate a bit further. Just to clarify, it doesn't look like these tracks unplayable in your market. Also, since you're in the U.S. the radio feature should be available even without a Premium subscription. Finally, having an Android device definitely shouldn't affect the album artwork in this way.
We'll try to get back to you shortly with an update.
Thanks for the reply Rorey. Hopefully this can be fixed soon and I'll be able to switch back to Spotify! Thinking about getting a Premium subscribtion after my Google All Access expires. 🙂
Hey everyone! I'm happy to say we believe we've spotted and fixed this issue. This is a bug affecting free users which should be fixed in our next Android release. We'll be sure to update you in the coming weeks.
Hi guys. This should now be rolled out. Are you still experiencing the issue?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…