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Album art does not update when next song plays

Album art does not update when next song plays

Plan: Premium

Country: USA

Device: HP G3 Chromebox

OS: Chrome

I have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the primary monitor, Spotify does not update the album art, nor the track information to reflect the currently playing track.

Is this a bug or a setting I have not addressed correctly? 

Reply
4 Replies

Hey @Kelt

 

Thanks for posting on the Community about this. 
 

Could you confirm if you experience the same after performing a clean reinstall of Spotify on your device? We recommend this step for getting you the latest app version with all necessary updates. 

 

If you see no difference after the clean reinstall, check your hosts file for entries that need to be deleted. Follow the steps described here on how you can do that. 

 

Hope this helps. Keep us posted. 

Hey Ivan. 

Thanks for the reply, however the Clean Install instructions do not include ChromeOS

 

I'd gladly take the steps, but would prefer to take the correct ones! 

 

Any help is appreciated

Kelt. 

Hey @Kelt

 

Thanks for getting back to us. 

 

We can confirm that currently we support Windows and MacOS on desktop or laptop devices. On mobile devices we support Android and iOS. You can read more here

 

Since we don't have an official Chromebook app yet we can recommend you using the Spotify web player

 

Hope this helps. Let us know if you have any questions.  

I'll give that a try
Kelt.

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