Album art not showing?

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Album art not showing?

sidneyzarnich
Casual Listener

Spotify has recently been only showing some of my music's album art, and the album art for other songs/albums as just plain white. There doesnt seem to be a pattern or reason why. In an effort to fix this problem, I cleared the data and cache and reset the app, after which ALL albums turned white, saved or not. I ended up uninstalling and reinstalling the app but the same problem occured. Help please! 

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Re: Album art not showing?

Daniel
Community Legend

Very odd. Can I ask you to try another clean install? But this time use the guide below which details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders, removing offline devices and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Solution!

Re: Album art not showing?

Daniel
Community Legend

Very odd. Can I ask you to try another clean install? But this time use the guide below which details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders, removing offline devices and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Re: Album art not showing?

sidneyzarnich
Casual Listener

Problem solved! This worked perfectly. Thank you!

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