Album covers wont load

[Switchbl4de]

Plan

Premium

Country

Canada

Device

(Asus Zenfone)

Operating System

(Android 7.0)

My Question or Issue

More than 50% of my Album covers are blacked out. This is completely random and has been happening for about 7 months. I already tried doing a full reinstalling of the app but to no avail. Can this please just be fixed already? 

[AdamDam]

Hi @Switchbl4de,

Thanks for reaching out about this!

Spotify is aware of an issue with the app and is currently investigating it. I recommend adding your +VOTE to this Ongoing Issue, where Spotify is gathering information from affected users and keeping everybody up to date regarding this issue. I also recommend adding a comment there with your: 

• Spotify version
• Device
• Operating system version
• If this only happens in Offline mode or if it happens when you stream Online as well
• What you are playing when this happens

Sorry for the inconvenience, and let us know if you have any other questions.

Have a good day!