Albums saved to library not loading

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Albums saved to library not loading

Regular
I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging out and in/reinstalling app helps temporary then it happens again. I factory reseted my phone but the issue is still here. I asked your support on Twitter, they cleared some data from your end but no luck in resolving this problem. Any tips?
5 Replies
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Re: Albums saved to library not loading

Newbie
Same here.

Device - OnePlus 2
System - Android 6.0.1 Oxygen os 3.1.0
Spotify 6.2.0.1028 armV7
Spotify premium

Problem exists both offline and online. Only playlists open. Albums and artists keep loading on and on.

Workaround(works only for albums) - longpress album you want to listen and add it to the playing queue
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Re: Albums saved to library not loading

Newbie

Also having this problem on an LG G5

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Re: Albums saved to library not loading

Community Legend

Can you try a clean reinstall following all the steps in the first part of this post.

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Re: Albums saved to library not loading

Newbie
Does not work to reinstall, just happened for second time after a week of reinstalling.
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Re: Albums saved to library not loading

Regular
I rolled back to the older app version and it works just fine. Waiting for the fix.
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