Announcements

All Songs and Albums Gone on Mobile Device Only- Web OK

All Songs and Albums Gone on Mobile Device Only- Web OK

Hello-  Two days ago I logged onto my mobile device (Samsung S5) and all of my songs and albums list were empty. My playlists were still there and complete. I logged onto the web player and all of my songs and albums were on there, so they are still linked to my account, just not on my phone (where I listen 99% of the time)

 

Any ideas as to how to get my music back to my mobile device?

 

Thanks!!!

Reply
2 Replies

Hey @hiltshop! Welcome to the community ^^

 

You most likely logged into an additional account you didn’t know you have. Don’t worry; unless you’ve applied a payment method to it at some point, this account is not costing you anything.

To get to the account you’re used to, log out of the “empty” account and log in again but, this time, use just your Spotify username, not your email address.

You can also take a look at this article. ^^

 

I hope it helped you .^^

Peace

Thanks for the response. I did try that to no avail. I even logged out of all accounts and logged back in.

Suggested posts