All my downloaded music is gone

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All my downloaded music is gone

Newbie
Yes im online a lot and my subscription is current. I need to listen to music offline but all the many albums and playlists ive downloaded for months are gone. Spotify, why have you forsaken me?
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Re: All my downloaded music is gone

Rock Star 1
Rock Star 1

Hey @thisguy619! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

NicoRock Star 1
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Re: All my downloaded music is gone

Community Legend

Edit - Beaten to it 🙂

 

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
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Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
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