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All of My Music Disappeared!!

Solved!

All of My Music Disappeared!!

Plan

Premium

Country

U.S.

Device

LG G4

Operating System

 

 

My Question or Issue

I pulled up my spotify app this morning and realized that the majority of my music has been deleted! The playlists are still there, but most of the songs that weren't in a playlist are gone. Furthermore, the look of the app has completely changed...it looks like I'm pulling spotify up on the webplayer (see pic). I've tried logging out/in, updating the app, restarting my phone, everything...and nothing seems to work. Please help...that's years of music just gone!!

Capture+_2019-03-08-09-29-57.png

Reply

Accepted Solutions
Marked as solution

Hey there @Tatortot_29 !

 

That is because of the latest update to the mobile app. You can check the changes here. Hope it helps 🙂

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1 Reply
Marked as solution

Hey there @Tatortot_29 !

 

That is because of the latest update to the mobile app. You can check the changes here. Hope it helps 🙂

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