Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
After upgrading to Android Lollipop the lock screen controls are no longer available unless notifications with sensitive information are enabled. This effects all applications so obviously isn't a preferred option. Unless this is enabled the lock screen only shows a notification from Spotify and states sensitive information has been hidden (no controls are available).
Can Spotify please advise when a new release with this fix will be available? This is a major issue for some users as functionality and user experience has significantly diminished. I'm surprised Spotify hadn't fixed this pre-release of Lollipop as developer previews of Lollipop have been available for months.
Thanks
Tim Douglas
Solved! Go to Solution.
Still doesn't work for me.
All notifications for Spotify are turned on.
I have Vivo V3Max.
Plss fix this problem about the lock screen control and im using OPPO f1s (Android ColorOS 5.1).
I Have a Huawei P9 With Android 7.0
Version 8.4.26.770 arm V7
I can´t fix in order to have the comands on the lock screen
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…