[Android][Other] Persistent download every day

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[Android][Other] Persistent download every day

Heyfaulk
Visitor

Every day, at least once a day, I get a notification that Spotify is downloading something. 

 

It never progresses and never finishes 

 

I've checked to see what may be trying to download but can't see anything that needs to complete or start downloading.

 

I'm Premium on an Android 9 Pixel 2XL

 

The issue has been happening for about a week and I can only get the notification to disappear by opening Spotify then closing the app  

Screenshot_20190312-062459.png
1 Reply

Re: [Android][Other] Persistent download every day

Moderator
Moderator

Hey @Heyfaulk.

 

Thanks for getting in touch!

 

Perhaps something got stuck with your Offline devices. Try removing all your devices from here and then reinstalling the app using these instructions.

 

Hope that does the trick! Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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