Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi all,
App crashes when trying to share song or playlist with friends.
Yes app is up to date and have tried to delete and reinstall
Please help
Plan
Premium
Country
NZ
Device
Samsung S8+
Operating System
Android Oreo.
Hey @TomMander, welcome to the Community!
Sorry to hear you're having trouble with this. Just to be sure, did you follow these exact steps for a clean reinstall?
Does it happen when sharing to specific platforms, or for every platform? Did you notice this start happening after an app or OS update?
Let us know.
Hey @TomMander.
Thanks for getting back to us with this info.
Could you send us the exact Spotify version numbers?
Also, does the same happen if you use a different Spotify account on your phone? You can test this out with a Free or Premium account.
In the meantime, try to restart your device by holding the power button and touching the restart option.
Keep us in the loop.
Hi there
same thing happens on a different account
device has been restarted but same issue.
verison number is 8.4.18.743
Thanks
Tom
Hey @TomMander.
Thanks for getting back to us.
The issue sounds device related, but just to be sure, try logging into your account on a different device with similar specs to see if the issue persists.
Let us know how it goes 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…