Android - Spotify not playing on headphones

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Android - Spotify not playing on headphones

oscarcontrerasf
Casual Listener

Hello,

 

I have a Samsung Galaxy S4 with Android v4.4.2 and Spotify v1.5.0.739, And it is not playing any track when I'm using the headphones/headset, it seems like the track is playin on the app progress bar, but it doesn't play any sound. 

 

It does work without probems when I use the speaker or BT devices.

 

Any help?

 

Thanks,

 

Oscar.

3 Replies

Re: Android - Spotify not playing on headphones

Daniel
Community Legend
Does the headphones icon show in the notification bar when they are plugged in? Have you tried passing volume up when they are inserted?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Re: Android - Spotify not playing on headphones

oscarcontrerasf
Casual Listener

Yep, the headphoes icon appear, i've already check the volume levels, they work well with the phones music player, youtube, calls, etc. but not with Spotify, I've also reinstalled the App and it's still the same.

 

I beleive they have already identified and resolved the same issue with iOS, but now with Android, saw a post regarding this in the community. 

 

Thanks!

Re: Android - Spotify not playing on headphones

Daniel
Community Legend
Interesting. I'll have to have a dig and see what's up.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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