A lot of your subscribers use the widget. It's a preference, and completely optional. I think removing the widget from android is stupid and backwards and serves no purpose other than to discomfort the users that do make use of the widget. I don't see what you gain by doing this. Please give us the widget back ASAP. If you refuse, I might consider swapping to another music streaming service. Kind regards, an annoyed subscriber.
This is absolutely idiotic! Come on! Let us use your system the way we want to. I have had the widget on my home screen for years now. I cannot comprehend why you guys are being so freaking dumb. Undo this immediately.
While there are other methods or 'workarounds' listed, these don't always work. I'd venture to say that they don't work MOST of the time as the play/pause in the shade and lockscreen don't do anything even after multiple interactions.
From a purely UX POV on device - how does two steps (unlock, play) get beat out by four steps (unlock, open app, select playlist, play)?
The Spotify app is the ONLY app that has become less and less useful and user friendly over time. When booting the app I used to go straight to my playlists, now I have to navigate there. Did you know that 99% of the time I start the app it's because I want to listen to my playlists?
Remember when we could search in playlists on mobile by just swiping up? I loved that feature. It's gone.
Remember when we could easily toggle offline mode so we only saw downloaded songs when we were away from a connection? Gone.
And now this. The widget was great! It worked flawlessly and I used it dozens of times every single day.
Even if this is brought back now, I am just SICK of this. The point of paying for a music subcription service like this, imo, is the convenience, and Spotify seems dead set on making sure that their service is anything but. Even if they bring back the widget I'm convinced it's only a matter of time before another useful feature is axed for no reason under the guise of
"To access the playback controls on Android simply swipe down while you are using Spotify to access the controls." Except this is only there if Spotify is already running. Hitting play on the widget started up Spotify without having to do that seperately. And the swipe down controls dissapear ALL THE TIME! And anyways, it's one more step. You have to swipe down first. Generally tech is about REDUCING the number of steps to acomplish something, espicially something as commonly used as play/pause/skip functions.
"We’re pouring our energy into new ways of creating the best experience for our users"
I have an idea to create the best experience for your users - STOP. REMOVING. FEATURES. Or else you'll find yourselfs with less users to improve the experience for. You're losing one as soon as I decide which alternative service to switch to, as there are MANY others that have widget functionality.
So I bought a subscription, used this widget daily for all the reasons others have documented, you decide to retire the widget and now I have to go vote for widget functionality which, 1. Won't get any attention until there's a critical mass of others going as far as voting and 2. Will still be at the bottom of your development items to code?
Thank God Pandora, Apple, Amazon Music, Google Play and every other streaming service offers a widget. Easy decision.
Why would you remove this feature? It was such a useful tool. Now it's even more inconvenient to use Spotify. I don't know why I am suprised as Spotify has made many changes over the years that seems no one asked for or done to "improve" user experience but mainly only for IOS. Great job
EDIT: Also not sure why you marked this whole post as "Solved" when you clearly "Solved" and issue that was not even an issue. It's like going into a board meeting where everyone just pats themselves on the back for a job they didn't do. Congratulations you remind me of every corporate shite hole i've worked for.