you guys keep talking about upgrading and evolving your app yet the features that you take away on Android services upset your customers but you don't seem to care. a lot of people are upset about you getting rid of the widget and it just happened don't you think maybe you should listen to your customer base instead of the **bleep** MBA's who don't have a clue as to what is going on with society and only think about what looks good on paper?
I clicked on this article to find out why the widget was removed, and I was only met with a non-explanation. Essentially, you said you're retiring the widget because you are testing new features, which makes literally negative sense because it doesn't explain why. I could understand the concept of replacing a current feature with a better one, but your supposed solution is to remove the feature entirely and use a notification panel only instead? The notification menu without the Spotify widget is a downgrade and actually makes it more inconvenient for users to change songs and access their media controls by its design because it takes more screen taps to get to than a simple widget.
Also, why remove a feature that individuals who use your product may heavily rely on? That is the equivalent of banks removing online banking because they want to make it more inconvenient for others to utilize their service; it's nonsensical, just like your decision to remove the widget.
I heavily relied on this feature when using your service. If it doesn't return I, too, will be exploring a better music subscription.