Android spotify offline for music search

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Android spotify offline for music search

DISCO_s
Newbie

Plan

Premium

Country

 Uk

Device

Galaxy s7

Operating System

 Android 7

 

My Question or Issue

 Im using spotify on a samsung galaxy s7, i have a stong internet (carrier) signal, i can use internet with no problems. I can download saved playlists over the mobile ntwork with no issues. However, when i try to search for songs (and im not on wifi) it says im offline, and wont search. Ive toggled settings, reinstalled the app, and even completely wiped and rebuilt the phone. Still the same issue. Why? Its driving me insane!

3 Replies

Re: Android spotify offline for music search

SergioDavid
Roadie

Hey @DISCO_s, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll do our best to help though :)

 

Can you try following all of the troubleshooting steps suggested in this thread so far? If nothing there works, let us know.

 

Hope to hear from you soon.

 

Re: Android spotify offline for music search

jamieturner2136
Casual Listener

Same exact issue here! same os and gone through all the standard trial and error

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Re: Android spotify offline for music search

Alfredo
Roadie

Hey @jamieturner2136.

 

Thanks for reaching out to the community!

 

As this issue is being looked into, it'd be best to head to the link posted by Sergio. We'll continue troubleshooting there until there's a fix about this.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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