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Android

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.

 

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8 Replies

Hello Vivianjn,

Thks for reaching out to the community.

Could you please tell in which country you live in knowing that will make solving the problem a lot easier.

Thks again

/mymarleysmusic

 

From Taiwan

Vivianjn,

is this the first time you're having this  problem.

Thks again for your reply and reaching out to the community.

/mymarleysmusic

Yes,it is first time.

Vivianjn,

does this problem only occur when you try to download with mobile data or also with WiFi.

Thks again for your reply

mobile data

Vivianjn,

have you thought about the possibility that you don't have enough Mobile Data to download the music.

Thks again for your reply

/mymarleysmusic

It still can't work. My mobile data is unlimited data,so I have enough data to download.

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