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I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.
Hello Vivianjn,
Thks for reaching out to the community.
Could you please tell in which country you live in knowing that will make solving the problem a lot easier.
Thks again
/mymarleysmusic
From Taiwan
Vivianjn,
is this the first time you're having this problem.
Thks again for your reply and reaching out to the community.
/mymarleysmusic
Yes,it is first time.
Vivianjn,
does this problem only occur when you try to download with mobile data or also with WiFi.
Thks again for your reply
mobile data
Vivianjn,
have you thought about the possibility that you don't have enough Mobile Data to download the music.
Thks again for your reply
/mymarleysmusic
It still can't work. My mobile data is unlimited data,so I have enough data to download.
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