Android

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Android

Vivianjn
Regular

I can't download music when I turn on mobile data.I go to turn on download using cellular,but it still can't work.

 

8 Replies

Re: Android

Mymarleysmusic
Regular

Hello Vivianjn,

Thks for reaching out to the community.

Could you please tell in which country you live in knowing that will make solving the problem a lot easier.

Thks again

/mymarleysmusic

 

Re: Android

Vivianjn
Regular

From Taiwan

Re: Android

Mymarleysmusic
Regular

Vivianjn,

is this the first time you're having this  problem.

Thks again for your reply and reaching out to the community.

/mymarleysmusic

Re: Android

Vivianjn
Regular

Yes,it is first time.

Re: Android

Mymarleysmusic
Regular

Vivianjn,

does this problem only occur when you try to download with mobile data or also with WiFi.

Thks again for your reply

Re: Android

Vivianjn
Regular

mobile data

Re: Android

Mymarleysmusic
Regular

Vivianjn,

have you thought about the possibility that you don't have enough Mobile Data to download the music.

Thks again for your reply

/mymarleysmusic

Re: Android

Vivianjn
Regular

It still can't work. My mobile data is unlimited data,so I have enough data to download.

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