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App crashes at login

Solved!

App crashes at login

Plan

Premium

Country

Usa

Device

Samsung Galaxy S22+

Operating System

Android 12

 

My Question or Issue

App crashes if I log in. I can open it fine, but if I log in (Facebook login) the app crashes

I've tried uninstalling, deleting Android/data/com.spotify.music, and restarting

I've also tried multiple versions of the app, including the beta version

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Accepted Solutions
Marked as solution

Not sure how to edit my post. But after talking to customer support, it turned out that even after I unenrolled from the spotify beta program, the play store was still showing me the beta app to install. After waiting 30m, I was able to install the stable version. Stable version worked. Looks like it was a beta issue

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2 Replies
Marked as solution

Not sure how to edit my post. But after talking to customer support, it turned out that even after I unenrolled from the spotify beta program, the play store was still showing me the beta app to install. After waiting 30m, I was able to install the stable version. Stable version worked. Looks like it was a beta issue

Hi, this has a big thread about it already, seems the new version fixes it but not many people seem to have started getting it. Great timing.

Anyways, in the meantime the only alternatives are to either use the Web Player on your phone's browser or temporarily leave Beta like you did. If you wanna stay up to speed, here's the other thread I'm talking about: 

https://community.spotify.com/t5/Android/8-9-2-126-Keep-crushing/td-p/5783031

Cheers

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