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Fixed it. I just went to settings and gave all permissions available to Spotify 👍
Hope it helps🍻
Hey there,
Thanks for reaching out! Sorry to see you've been having issues with the app.
It feels like the 'Offline mode' setting is responsible for whatever is happening here.
To find this setting - tap on your profile picture and head into the settings. What you're looking for is under the Playback section.
Make sure Offline Mode is set to 'off'. If it's set to off to begin with, toggle it on and off again.
In case the issue persists after this - check if removing the cached data would make a difference.
Fingers crossed this helps! Keep us posted 🙌🏼
Same and it's getting worse. Now nothing will load outside of the home screen. I basically can't use Spotify at this point.
Facing same issue when I use mobile data, it plays songs but can't search for new songs in search bar...but when I come home in wifi range, everything looks good
Same for me, but I believe I've traced it back to the fact that Spotify believes there's no internet when I'm connected to VPN -- even when the VPN server is (nominally) an hour down the road. I shouldn't have to drop my VPN protection to use Spotify.
Fixed it. I just went to settings and gave all permissions available to Spotify 👍
Hope it helps🍻
Same problem here, been in touch with spotify helpdesk for 2 days now, had 9 different people dealing with it repeating more or less the same advice. Nothing helps. Actually useless callcenter action. Sad. Seriously considering changing to amazon music. Useless to waste more time here.
Plan
Premium
Country
Chile
Device
Huawei Mate 20 HMA-L29
Operating System
EMUI 12
My Question or Issue
I am having troubles trying to get the app to work, I have an Unlimited Music plan (Spotify + Youtube Music) with the mobile carrier "WOM", but Spotify (latest version) doesn't seem to work, forcing the app to "offline mode". Now I installed previous versions of the app and it seems to work perfectly fine with the version v8.5.xxx. Now... with the old version working perfectly fine its clearly not a WOM or user error, so I hope this can be addressed and fixed if possible, old version is so depressing 😭
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…