Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello all.
We've had some reports of people using some HTC devices with Beats Audio not being able to use the Audio Effects options. I'm collating some information for some reporting. Could you confirm the devices you are using that you are not able to use the Audio Effects option on?
If you're not using a Beats Audio-enabled device, I'd recommend trying a clean installation first, and see if they are available now. If they aren't, could you pop that below too, stating that it's not a Beats Audio enabled device but you're not able to use the Audio Effects option.
Thanks!
Thanks for your reply, much appreciated.
No effect menu on sensation xe either..
@simentobias wrote:
No effect menu on sensation xe either..
There is an open bug topic about this issue here which you might want to add your details too.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Audio effects does not show up on the HTC One (Beats device, just released). I hope you can fix this soon because the Audio effects greatly enhanced my Spotify experience on my Samsung Galaxy Note. Thanks for your help! Justin
HTC ONE S, no equalizer available
After i installed to JB 4.2.2 it stopped working with my audio effects, but only on some of my songs. Sound is awesome with the effects on nut really not that good without. Im running ver. 0.6.5.183 and as mentioned on the new JB 4.2.2 on an Xperia Z
Wheres the help for all the people, with this audio problem, spotify team...
Cheers
If your issue involves Beats Audio then there is still an open bug topic here.
@Cruelman wrote:
After i installed to JB 4.2.2 it stopped working with my audio effects, but only on some of my songs. Sound is awesome with the effects on nut really not that good without. Im running ver. 0.6.5.183 and as mentioned on the new JB 4.2.2 on an Xperia Z
Wheres the help for all the people, with this audio problem, spotify team...
Cheers
Has this been fixed yet ? I've just got the Xperia Z and it has Android 4.1.2, I don't want to update to 4.2.2 if you haven't fixed this issue!
@bananayard Have you tried reinstalling the spotify app?
Hmmm........looking at this, it seems that the stock android equalizer, which is used by spotify, has indeed been removed by LG.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…