Autoplay not working on two phones

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Autoplay not working on two phones

Mhowell1987
Visitor

Two phones:

Huawei p30 pro emui 10.0. 0.195

Samsung galaxy s7 android 10 G930FXXS8ETC1

Spotify version 8.5.64.1046

 

I'm using Spotify on both phones and autoplay isn't working on either. I play a song from the search but at the end it doesn't play similar songs.

 

It's always been intermittent when on the P30, but most recently stopped around a week ago.

 

The s7 was a clean install today, never used Spotify on it previously.

 

The P30 I've removed it, cleared data, cleared cache, restated and reinstalled but the issue continues. I've followed the clean install guide on the forum.

 

Thanks

Mat

1 Reply

Emilia_8
Rock Star 10
Rock Star 10

Hello @Mhowell1987

 

Thank you for reaching out here in the Community!

Please, take a look at this ongoing issue.

If that's something you're experiencing, make sure to add your +VOTE there and provide all the information needed from the Status Update. You can also subscribe to that thread, so you'll be notified with all the future updates on that case.

Emilia_8Rock Star 10
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