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I put all my informations but when I click confirm he just loads forever
What I do?
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Hi there,

 

If you haven't receive any receipt from Spotify, try to resubscibe to Premium using a different browser. Better if you use Google Chrome on incognito mode.

HI @Gabriel12123

 

In addition to the previous suggestion, I'd also recommend you to try different internet connection (3G/4G/LTE/Wifi)

 

Hope it helps.

 

------------------------------------------------------------------------------------------

 

P.S. I'm not a Spotify employee

 

If this post solved your issue - Accept it as a solution.

If you like my post - Please add likes to it.

 

didnt worked

 

didnt worked

 

 

Thanks for getting back to us @Gabriel12123. We're here to help. 

 

In this case, we'd recommend reaching out to Spotify Support so they can look into this:

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

 

Let us know if you have any questions. We'll be here for you 🙂

 

Sophia,

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