Behind the lyrics not working?

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Behind the lyrics not working?

stoofepoof1
Regular
I am using a Huawei Honor 8 and I am veey excited for the feature Behind the lyrics, got the update containing the feature but it does not work. The feature can be turned on or off in the settings but it still does not show up even if I am listening to a song that has the feature (The Weeknd - Starboy, for an example). The most irritating thing is, my friends who can use the feature has the exact same phone as me and they have had no problems at all(same software version both on android and Spotify).
Is there anybody who have the same issue or am I just having some extremely bad luck?
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

stoofepoof1
Regular

Hi, I contacted the SpotifyCares FB-page and after a couple of days of them searching for the problem I got an answer that it has been fixed, and it sure was when i opened the app on my phone. Give it a try, hope it gets solved for you too! 🙂

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5 Replies

stoofepoof1
Regular

Nevermind, the Spotify support helped me through it. If you encounter this, I suggest you contact them.

user-removed
Not applicable
How did u solved it ? I'm having the same issue, I'm using a Moto G5 plus running Android 7.0 and the latest version of Spotify (from the Google play store) pls help 😞
Solution!

stoofepoof1
Regular

Hi, I contacted the SpotifyCares FB-page and after a couple of days of them searching for the problem I got an answer that it has been fixed, and it sure was when i opened the app on my phone. Give it a try, hope it gets solved for you too! 🙂

View solution in original post

user-removed
Not applicable
Thank you, I've sent a message, now I'll wait. Hope it works.

Andeyj1
Newbie

Hey... tell us your solutions, maybe work for us 🙂

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