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Being charged for premium but only getting free.had cc account gets xharged 9.99. Month.phone was

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Being charged for premium but only getting free.had cc account gets xharged 9.99. Month.phone was

Murphygerry707
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Re: Being charged for premium but only getting free.had cc account gets xharged 9.99. Month.phone

Taylor
Community Legend

Hi, and welcome to the community!

 

Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Try logging out/in and reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

 

Taylor

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