Bluetooth skipping audio.

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Bluetooth skipping audio.

Lokiwankenobi
Casual Listener

Plan premium

 

Country

USA

 

Device

LGG7 ThinQ

 

Operating System

 

 

My Question or Issue

This has been happenkng for two months or so now. Ive reset my phone. Reset cleared and deleted and reinstalled the app. Tried everything Google and these forums have suggested. Including resettin my radio in my car. I am getting really tired of my music skipping every 30 to 45 seconds while using blue tooth Audio. Someone please for the love of my sanity. FIX IT.

7 Replies

Re: Bluetooth skipping audio.

AndrewRobs01
Composer

Hi there!

 

I'm hoping I'll be able to help out, but I just want to know some more information: is this an issue with Bluetooth phone wide or just using Spotify, and is it happening on all Bluetooth devices or just one.

 

Get back to me soon!

Re: Bluetooth skipping audio.

Lokiwankenobi
Casual Listener

Its happening in both vehicles I drive. My work truck and personal car. I don't use any other Bluetooth. Also it is only with Spotify.

Re: Bluetooth skipping audio.

AndrewRobs01
Composer
And is the issue just with Spotify?

Re: Bluetooth skipping audio.

Lokiwankenobi
Casual Listener
Yes sorry I edited my original reply.

Re: Bluetooth skipping audio.

AndrewRobs01
Composer
No worries. Based on my digging the main solution is factory resetting your phone, however, before going to that extreme perhaps try removing the 2 Bluetooth connections a re-pair with them

Re: Bluetooth skipping audio.

Lokiwankenobi
Casual Listener
Did that. Reset everything. Did a network reset wiped the data in my car. Reinstalled Spotify. I'm not Hard resetting my phone with the premise it May fix it. I'm really just frustrated and wondering why. Ive had Spotify for YEARS at this point. Never had this issue.

Re: Bluetooth skipping audio.

AndrewRobs01
Composer

Understandable!

 

Unfortunately, I don't know what else I can do here, but you can try reaching out to Spotify support and they can check ou the issue behind the scenes. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

 

Hopefully this helps! Get back to me if there are any new developments!

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