Browse New Releases stops after 10 in list

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Browse New Releases stops after 10 in list

Ianjm

I am having problems with getting to New Releases via browse

I get the first 10 in the list and then I get the searching symbol a rotating arrow

Everthing else is working correctly

 

1 I have tried uninstalling Spotify shutdown, restart and reinstalling from the play store - still same

2 Have tried clearing cache, uninstalling, shutdown, restart

using file explorer to find com.spotify.mobile.android.ui folder(s) - none found

installed Spotify logged in - still have same problem

 

I have a HTC One M7 Android 4.4.3 HTC Sense : 6.0

Phone has 12Gb free storage

Spotify Premium

Not Rooted

Same problem on WiFi or mobile data

Mobile android version 1.8.0.993

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Ianjm

This problems seems to have been resolved with the latest release for Android

Version 1.9.01273

 

Ian

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5 Replies

Daniel

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
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Ianjm

Thanks Daniel

Have done as you suggested

Will post back here if I gat a solution

461obv

I have the same problem on my android devices. Windows runs without problems.

redeyerat

Same problem here with Android Samsung mobile and tablet. Will report as suggested and post the outcome.

Marked as solution

Ianjm

This problems seems to have been resolved with the latest release for Android

Version 1.9.01273

 

Ian

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