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Bug app on Android

Bug app on Android

Spotify Premium

Country France

 

Device Redmi Note 7

Operating System Android

 

Hi,

For two days now, I am encountering a bug with the app on my phone. I tried to download a lot of podcasts yesterday, before travelling, and now I can't open the app on my phone more than few seconds, the a message comes, and the app turns off. If I understand well the message, I should delete some dowloadings, but I can't because the app turns off very quickly. I tried to do it from my computer, but I don't have the same playlists and podcasts downloaded on it, so it doesn't work.

 

Thanks so much for your help

 

Screen Shot 2019-08-19 at 22.06.54.png
Reply
1 Reply

Hey, the only thing I can think of is erasing the cache in the app settings or as a last resort you will have yo erase the app and download it again.

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