Cambiar canción con pantalla bloqueada

[Cjuanitam]

Hola! Tengo un moto one, Android versión 9 con Spotify versión 856673. Quiero cambiar de canción con la pantalla bloqueada con los botones del costado y no puedo.

[Guido]

Hey @Cjuanitam.

Thanks for getting in touch! Hope it's okay if we reply in English.

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. Be sure to comment or subscribe in the topic to get notifications. We'll get this sorted as soon as possible.

Sorry for the inconvenience. Let us know if you have further questions.

Have a nice day!