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Can not play my downloaded songs

Can not play my downloaded songs

My name is Adrián Torres i purchased my premium account through Sparks, i been having some problems that i wish you can guide me or help me... everytime i downloaded songs on my spotify playlist i am not able to play them on offline mode, its so sad... it just dont paly at all! please help!!!!
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Here is my email please any help will be apreccciate it 😉

adriantopax@gmail.com

I'm the same, and it's frustration that spotify doesn't have even an email address to contact them about it...  

They have a contact form and twitter support as detailed here.

havin a hard time do down loading song to my right now

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