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Can't access library artists

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Can't access library artists

Casual Listener

 

Plan

Premium

Country

Sweden

Device

Huawei P Smart

 

 

Since a while back I can't access artists that I have saved in my library if they have alot of songs. It seems to work if there are less than 100 songs, but not above. I just get to a black screen. It doesn't work even if the music is downloaded.

 

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1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Can't access library artists

Rock Star 23
Rock Star 23

Hey @CochonSordide, and @getterberg.

 

Thanks for your reports! 

There is currently an Ongoing Issue about this, and there's more info here.

 

Have a nice day 🙂 

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies

Re: Can't access library artists

Rock Star 23
Rock Star 23

Hey @CochonSordide, and welcome to the community.

Hope you're doing great! 

 

Sorry for the little delay in replying, but maybe I can still help. Could you try a clean reinstall of the app? If that doesn't help, please let me know your device name, operating system, and app version.

 

Let me know how this goes 🙂

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Can't access library artists

Casual Listener

I have this same issue. I tried uninstalling and doing a clean install. Still doesn't work. I'm in the US, using a Samsung Galaxy S7 Android device. Spotify App Version is 8.4.97.807

Re: Can't access library artists

Casual Listener

I have tried reinstall, and also tried to remove the albums/artist and then save again, and it doesn't work.

I have a Huawai P Smart, Android, spotify app version 8.4.97.807

Solution!

Re: Can't access library artists

Rock Star 23
Rock Star 23

Hey @CochonSordide, and @getterberg.

 

Thanks for your reports! 

There is currently an Ongoing Issue about this, and there's more info here.

 

Have a nice day 🙂 

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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