Can't download spotify App on my samsung galaxy 9

[nunezarm]

Plan

Premium

Country

Argentina

Device

Samsung Galaxy 9 

Operating System

Android

My Question or Issue

Every time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other app installs works fine. How do I fix this?

[Jeremy]

Hey there @nunezarm,

Thank you for reaching out to us here in the Community. 

Can you do the following:

• Soft reset of the device
• Ensure the operating system is up-to-date
• Ensure device has enough storage space
• Check SD card for errors 
• Try with another internet connection to see if the issue persist.

Let us know how everything goes so that we can continue to assist you if you need us to. We're always one reply away 🙂

Take care!

[nunezarm]

Followed all the instructions but the problem remains. Downloaded 3 others apps with no problem but Spotify still shows the same banner, "something went wrong. Try again (see attachment)

Thanks 

Armando Nunez 

 

[Eni]

Hi @nunezarm, 

Thanks for getting back in touch. 

Could you ask a friend to check if they're able to replicate this issue on their device?

Also, make sure that the app is available at your location. You can check this info here.

Let us know how it goes 🙂