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Hi, I've been using premium for quite a few months on my phone but as of last night, the system asked me to login again. Now I can't get pass the login. on the first login screen it asked for my facebook credentials. I provide that and then it asks again if I want to start a new account or if I have an account. I say I have an account and it asks me for my credentials again. This time it doesn't accept them.
I'm on a Droid Bionic. Any ideas out there?
Marty
Solved! Go to Solution.
I can't log into my premium account either. I tried reinstalling Spotify and changing my password, but it won't let me. When I try to change my password it says "The email address you provided is not associated with an active Spotify account." or when I enter my username it says it doesn't exist. However I've logged into my old Spotify account and searched for my username of my recent one and it exists in the system. I really want my music back. I don't know what to do. I'm on my old Spotify account right now.
-User of a Macbook Pro
Also when I try to log in it will go to my account then go back to the log in screen. I keep getting my hopes up. Help please!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…