Can't open Daily Mixes on phone

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Can't open Daily Mixes on phone

aneczka122
Newbie

I'm unable to access any of my Daily Mixes on my phone. It's fine on my desktop. When I try to open it on my phone I get "Sorry, something went wrong. Please give it another try." All the time, with all the mixes. I can play the music on the desktop, switch it over my phone, but I can't see the list there, it's the "sorry, something went wrong..." again.

 

I did everything recommended in other posts even reupload the app, nothing changed. My version of the app is 8.4.70.666 armV7, android 8.0.0.

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Re: Can't open Daily Mixes on phone

Moderator
Moderator

Hey there @aneczka122,

 

Thanks for posting and welcome to the community!

 

In this case, we'd first recommend trying the steps below:

  • Log out and back in to shake things up
  • Try restarting the device
  • Try using a different WiFi / 3G / 4G connection

If the issue persists, it'd be helpful if you could send us a screenshot so we can take a closer look of what you see. Just make sure it doesn't include any private/sensitive info 🙂

 

Let us know how it goes.

/K

KaterinaModerator
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