Can't open app after clean install

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Can't open app after clean install

Miwoli
Newbie

Hello.

For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean install and now app won't even start. All I get is gray screen and "Spotify isn't responding" box.

I'm using OnePlus 5 on Android 8.0. No SD card, over 40gb of free space.

1 Reply

Julian
Moderator
Moderator

Hey @Miwoli, welcome to the Spotify Community!

 

Are you still having this inconvenience? If so, we'd like you to reinstall the app again so you get the latest Spotify update. We know you already did it, but make sure to follow these steps when reinstalling.

 

If the issue continues, send us a screenshot. Keep us posted. 

JulianModerator
 
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