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Can't play downloaded podcasts in airplane mode

Can't play downloaded podcasts in airplane mode

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I was able to play about half of one podcast before it stopped. Here are my details:

 

Plan: Premium

County US

Device: Samsung Galaxy S20

 

 

 

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1 Reply

Hey there! Thanks for asking in the community. Here are the steps I suggest:

  • Go ahead and contact the support team, ask them to 'reset your account's cache'
  • Once that is done, go ahead and perform a clean install of your Spotify Apps*
  • Log in and you should be good to go, the issue would be fixed

*you will need to redownload your offline content on all devices

Throw a like my way or mark this as a solution if I helped. ‌😊

AmayySpotify Star
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Note: I'm not a Spotify employee.

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