Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This issue started last night out of no where. When I filter songs and choose the first song in the filtered list, it will not play the selected song. Instead, the first song on my playlist with the added filter will start playing. If I choose the second song on the filtered list, the second song on my playlist plays instead and so on. Also, the app will not retain the shuffle status once I select a different song to play.
I have tried deleting the cache, delete the app, remove all offline devices, and log off of all devices. However, nothing has worked.
Edit: I have come to notice that the filter issue only affects my old playlists. If I create a new playlist and add songs to it, I can filter and play the selected song just fine. I have tried deleting and restoring my old playlists, but that did not help.