Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?
Solved! Go to Solution.
The devices section will be coming back in a future update.
In the meantime:
You won't be able to see an indication in the desktop client that the device is paired with the desktop client. But as long as they both are on the same WiFi network you should be able to trigger the local files sync by toggling the offline toggle on the playlist on your phone. Just make sure all your local files are in the playlist you switch to offline in the desktop app.
Please read the support topic here for assistance setting up local file sync: Listen to local files
Make sure that you are on the same WiFi network and Windows & third party firewalls are configured to allow the Spotify connection through.
Another point to note is that sometimes if a track is stored locally & is also available to stream then when you sync to your device it will automatically use the Spotify streaming version but the data from your playlist. If for some reason the metadata such as track length differs this can cause conflict and break the track. In this instance you are best off removing the local file from your playlist on the desktop and adding the track from the Spotify server then re-sync. This should fix this issue.
The devices section will be coming back in a future update.
In the meantime:
You won't be able to see an indication in the desktop client that the device is paired with the desktop client. But as long as they both are on the same WiFi network you should be able to trigger the local files sync by toggling the offline toggle on the playlist on your phone. Just make sure all your local files are in the playlist you switch to offline in the desktop app.
@MattSuda wrote:The devices section will be coming back in a future update.
In the meantime:
You won't be able to see an indication in the desktop client that the device is paired with the desktop client. But as long as they both are on the same WiFi network you should be able to trigger the local files sync by toggling the offline toggle on the playlist on your phone. Just make sure all your local files are in the playlist you switch to offline in the desktop app.
Neither your nor Daniel's tips work. This just started happening today; local files won't sync at all anymore. The best part is that this also affects previously synced/downloaded local files.
Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!
[COMPLETE GUIDE] How to fix most Android issues
If that still fails then I recommend you contact Spotify Support using the form here.
You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…