Can't use downloaded music without internet connection.

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Can't use downloaded music without internet connection.

ponyoak
Music Fan

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline.

 

I have unisntalled/reinstalled the app, removed all offline devices, done absolutely everything recommeneded in the forums over the last two days.

 

I won't have an internet connection where I will be over the next few weeks and would expect to be able to listen to the music I pay £9.99 a month for.

 

I would appreciate any help immediately please

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Re: Can't use downloaded music without internet connection.

Joe
Community Legend

Hi. Could you post the information in the template over in this post please.

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