Canciones descargadas se vuelven a descargar cada semana

[tangoletal]

Plan

Premium

Country

 Argentina

Device

Samsung Galaxy S8+

Operating System

Android Oreo

My Question or Issue

Por alguna razón, cada semana se vuelven a descargar todas mis canciones que ya están descargadas en mi Samsug S8 + es muy molesto, porque muchas canciones no están disponibles para ser escuchadas sin conexión.

Las canciones están alojadas en una tarjeta de almacenamiento externo y solo tengo 2 dispositivos fuera de línea.

No tengo una solución en la comunidad, p o eso espero que otro usuario o Spotify pueda darme solucione un problema.

Gracias !!

[Peter]

Hey @tangoletal.

Thanks for checking that out for us.

Did you manage to try out another network and seeing if the issue persists?

This will tell us whether this is something specific to your network, or whether there might be something up with the Spotify app, as you suggested.

As for the link you posted, it seems to lead back to this thread. Do you want to try again?

Thanks! We'll be looking out for your reply.

[tangoletal]

Hey @Peter

It's not usual to listen music in another wifi network, I do it at home.

I could try at work, that's what I'll try to do even if I don't use to listen music in that place because I'm always busy talking with other people.

Thanks Peter for your constant help!!

[Peter]

Thanks @tangoletal - keep us posted!