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Cant follow friends (No follow button)

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Cant follow friends (No follow button)

UniKookie
Regular

Device

Samsung S7 Edge

 

My Question or Issue

I cannot follow my friends on spotify android because there is no follow button on their profile (but i can follow them on my iPad) Why is there not one?

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8 Replies

Re: Cant follow friends (No follow button)

Luke
Rock Star 17
Rock Star 17

Hey @UniKookie, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Cant follow friends (No follow button)

UniKookie
Regular

Still nothing sadly.

 

My Spotify version: 8.4.63.584 armV7

Software version: Android 8.0.0

 

Thanks for the help so far!

Re: Cant follow friends (No follow button)

Luke
Rock Star 17
Rock Star 17
Hey again!
Could you please try using a different Spotify account on the same device to see if it behaves the same.

Another thing you could try is using another internet connection.

Let me know how it goes and
Have a nice day!
Luke
LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Cant follow friends (No follow button)

UniKookie
Regular

Still no luck. I'm unsure whether it's just my device or all Samsung devices. 

 

Thanks for the help so far!

Re: Cant follow friends (No follow button)

Luke
Rock Star 17
Rock Star 17

Hey again @UniKookie,

Could you please try following a friend on another device that has similar specs to your one 🙂

 

Let me know how it goes and

Have a nice day!

Luke

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Cant follow friends (No follow button)

Joe
Community Legend

Do you have premium? Following friends is no longer available on the free mobile phone version as explained here.

 

Re: Cant follow friends (No follow button)

UniKookie
Regular

Ahh that could be the case. I have free. What's odd is that I'm able to have a follow button on my computer and iPad and I assumed the phone would have one as well. I guess that solves it for now

Re: Cant follow friends (No follow button)

UniKookie
Regular

I haven't been able to do this yet so far but I think Joes suggestion may be the solution.

 

Thank you for helping!

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