Cant login with correct email and pass nor with facebook

[djoki_0907]

Hi, I cant login on app with my correct email and password, and I even cant login with my facebook..tried reinstalling , making new account, reseting password... Always says email or password incorrect... 

[43w6in1fdimzo9e]

Same here. Someone please help.

[Melody]

Hey,

Thanks for reaching out, and welcome to the Community!

We're sorry to hear you're having trouble. We'd recommend checking out our Problems logging in support article for more info.

This should help clear things up!
If not, give us a shout 🙂

/M

[43w6in1fdimzo9e]

That didn't help. My Id and password are correct but can't login

[djoki_0907]

Thats not the solution...

[Melody]

Hey,

We're sorry to hear, thanks for letting us know!

If you've already tried the steps in the link with no luck, we'd recommend reaching out to Support next.

You can do this one of the below ways:

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares

Facebook: https://www.facebook.com/SpotifyCares

They'll be able to take a look backstage, and help more!

Many thanks,

/M