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Cant play music - Stops after 3-5 seconds!

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Cant play music - Stops after 3-5 seconds!

user-removed
Not applicable

 

Plan

Free

Country

USA

 

My Question or Issue

Every time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Cant play music - Stops after 3-5 seconds!

Community Legend

Hey @user-removed thanks for reaching out to the community


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I would also recommend you clear your cache on your device, which sometimes works. If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Jack 🙂

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3 Replies
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Solution!

Re: Cant play music - Stops after 3-5 seconds!

Community Legend

Hey @user-removed thanks for reaching out to the community


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I would also recommend you clear your cache on your device, which sometimes works. If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Jack 🙂

View solution in original post

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Re: Cant play music - Stops after 3-5 seconds!

user-removed
Not applicable

**bleep** I am so dumb,thank you so much after I restarted my phone and cleared the data in settings, it seemed to work. Thanks.

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Re: Cant play music - Stops after 3-5 seconds!

Community Legend
Glad to hear it worked so quick!

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