Cant select what songs i want to listen to

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Cant select what songs i want to listen to

stevenrd77
Casual Listener

Ive had spotify for about 4 days. Last night i go to open spotify and the layout of my playlists are different. Instead of the songs being listed and you click on them to listen, you can only press a green button that says "play" and it will play them in shuffled order. Underneath the play button it says "includes" and shows all the songs in your playlist but you can't select them. Ive tried uninstalling the app and reinstalling but it doesnt change anything.

2 ACCEPTED SOLUTIONS
Solution!

Rorey
Spotify
Spotify

Hey guys. We believe we've fixed this issue for those of you who have posted in this thread. Can you please confirm? 

 

 

View solution in original post

Solution!

Joe
Community Legend

@sek When you open a playlist, are you still seeing the large play button at the top as in this post? If so, could you try restarting your mobile device please.

View solution in original post

34 Replies

Rorey
Spotify
Spotify

Hey everyone. We've resolved this issue for now so we're going to close this thread. If you're still experiencing the issue, be sure to logout and log back in to resolve the issue. Thanks for the reports!

user-removed
Not applicable
All fixed! Thanks to the people and devs who helped!
Solution!

Rorey
Spotify
Spotify

Hey guys. We believe we've fixed this issue for those of you who have posted in this thread. Can you please confirm? 

 

 

View solution in original post

sek
Casual Listener

I can turn shuffle and repeat on and off now, but those are the only changes I see. Reminder, I'm new, so some of these issues may be newbie inexperience but:

 

  • I still can't see how to select songs from a playlist or reorder them.
  • I still see the playlist songs in alphabetical order by title, not the order in which the playlists were created. The Android playlist sequence should match the playlist sequence in the Windows application.
  • I don't see a way to clear the play queue.

I listen to lots of different music, including classical. I want to hear the movements of a symphony in the order in which the composer intended  them to be heard, not the order in which a dictionary would place them. 

 

I appreciate the efforts being made by the development team, but unless someone can explain to me how to do the items I mentioned above, then from my perspective Android playlists remain broken. 

Solution!

Joe
Community Legend

@sek When you open a playlist, are you still seeing the large play button at the top as in this post? If so, could you try restarting your mobile device please.

View solution in original post

sek
Casual Listener

That did the trick! Joe, you get thanks and kudos, and I get a Homer Simpson "D'Oh!"

Joe
Community Legend

LOL...........enjoy your music and shout if you need any help. Spotify can be a bit bewildering at times 🙂

rjenkin41
Casual Listener

Yep -- it is all fixed. Thanks!

banthony
Regular

Yeah it's fixed. Thanks!

To everyone else, you have to log out and log back in to get it to change.

Rorey
Spotify
Spotify

Hello folks. We're sorry for any problems the issue has caused. Our team is aware of the issue and currently working on a fix. Please post in this thread if you're having this issue and we'll get you sorted out soon.

sek
Casual Listener

Me too. Subscriber for less than 24 hours. The playlist tracks are in alphabetical order by track name.

rjenkin41
Casual Listener

I'm having the issue as well. I'm a fairly new subscriber.

kellnino
Casual Listener
Ok. Don't forget about me lol

bellablu1976
Casual Listener

Hey,

Just wanted to add that I am having the exact same problems. Everything was working fine until this morning. Not only can I not select any individual tracks from a playlist, but my playlists also reverted to alphabetical order by track title.

Interestingly, like others having this problem I got my subcription about 2 days ago.

Sam
Spotify
Spotify
Hi guys,

Thanks for letting us know about this. We'd like to gather a little more info, so I'm going to send an email to everyone who's had the issue so far. It'll make things a little easier for us.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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banthony
Regular

I'm having the same problem. I had the 48 hour trial and decided to upgrade to premium. The day after I upgraded to premium, it stopped letting me choose the songs i wanted to play.

kellnino
Casual Listener

I  just bought a spotify subscription for my friend who has an android phone. He messaged me today about this same problem! I didnt know how to help him because I have an iphone. Hopefully someone can help soon. It's pretty annoying. It was working fine for him yesterday.

Liam
Community Legend
OK, that's new...

It looks like normal on my device - I'm wondering if its a slow rollout new feature...

I'll escalate this to staff 🙂

Liam

user-removed
Not applicable

If it helps I just installed Spotify on my old Evo 4G and it's acting the same exact way..  Why would they impliment a change like this to make it more difficult to listen to songs???..

Marco
Community Legend

Wow if that should be the new design of the Android app, it's indeed a bit strange. o.o

 

I take it, the little icon on the left is a sidebar that you can pull out? Any chance of a screenshot of that? Just curious. 😉

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