Help Wizard

Step 1

NEXT STEP

Cant share music to any social media

Cant share music to any social media

 

Plan

Premium

Country

USA

Device

Galaxy S10e

Operating System

Android 12

 

I can't share any music or click anything when I try to share music, the screen stays stuck on "couldn't load preview try again" I've already tried rebooting, uninstalling and reinstalling and the problem persists any help is appreciated.

 

My Question or Issue

 

Reply
6 Replies

Spotify 8.7.26.901

 

Android 12

Samsung Galaxy Note 10+

At&t, USA

When I tap the 3 dots menu, then tap share, then tap 'copy link', all of a sudden today its often not copying the link. I get an error saying "preview not available". I have tried different songs and albums and its just random when it works or doesn't. 

Hey @Hg1221,
 

Would you mind sharing your Spotify version with us :?
And @Towery_S, thanks for the provided info!

Could you both make note of when the issue occurs and whether it seems related to anything else?
We'd greatly appreciate any details, screenshots and/or videos of the issue, so that we can take a better look at things.

Cheers!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I am having the same problem on 8.8.0.347, both over WiFi and cellular. 

Screenshot_20230117_182217_Spotify.png

Same issue here for me

Screenshot_20230117_163653_Spotify.jpg

Same here. Stuck on this screen. The version is 8.8.0.347

Screenshot_20230117_193552_Spotify.jpg

Hi folks!

 

Just wanted to let you know that the right team is looking into this. We have an Ongoing Issues thread here, where we'll keep everyone posted as soon as there are any updates, so check it out and Subscribe to stay tuned.

 

The Community is always here if there's anything else you need assistance with in the meantime.

 

Take care.

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts