Cant share songs from spotify to snapchat

[Jonas_Lynge]

Plan

Premium

Phone 

Samsung Galaxy S7+ 

Country 

Norway

When I try to share songs from spotify to snapchat I get a message in the spotify app saying: Looks like something went wrong.

[Jonas_Lynge]

Hey folks,

Writing to confirm we have an Ongoing Issue thread related to this. 

Make sure you add your +VOTE and subscribe in order to receive all the updates regarding the situation.

To keep the discussion in one easy-to-access place, we'll be locking this thread.

Cheers!

[DC_life]

i am having the same issue

[Sanneellegaard]

I am having this issue too with my new samsung galaxy s21 ultra, but no issues with my old s8. Very frustrating as I use this feature a lot!

[Ruizjor_123]

I have the exact same problem with the same phone.

[lhanna28]

I have the same problem, with an S10+
I hope they'll fix it very soon because its frustrating.. I used this thing literally every day. if anyone has an answer for it please tell me ❤️

[Eni]

Hi folks!

Thanks for reaching out about this here in the Community. 

First up, we suggest that you make sure that you're logged into your Snapchat account and that the Snapchat app is updated. 

Additionally, we recommend forcing quit both Spotify and Snapchat apps once and try again. 

If these steps don't do the trick, could you send over the exact make/model, operating system and Spotify version of your device?

We need this info to keep investigating. 

We'll keep an eye out for your reply 🙂

[lhanna28]

thanks for your reply!
my snaphat has no new update, and I'm logged into my account. I was forcing quit both apps but its still doesn't working. I tried more song and the function just works with the songs which have canvas (the loop video).
I have a Samsung Galaxy S10+
an Android 11 system (with a UI. 3.0)
my spotify version is 8.6.2.774
(my snaphat version is 11.16.0.42 if it's count)

[Mario]

Hey folks,

Writing to confirm we have an Ongoing Issue thread related to this. 

Make sure you add your +VOTE and subscribe in order to receive all the updates regarding the situation.

To keep the discussion in one easy-to-access place, we'll be locking this thread.

Cheers!