Cant use my spotify premium - google smart lock blocks spotify starting

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

ErikBBB
Newbie

I had the same problem, and I solved it.

In my case it's Spotify fault. You are not allowed to be abroad for more the 2 weeks.

So you have to go to your spotify account on a web browser and change/update your profile to the country where you are just now.

https://www.spotify.com/no/account/profile

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

nutmix
Regular

We could find no solution to this, so bought an iphone. No problems with iphone and spotify so far. Anyone want to buy a Nexus 6?

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

globus_palido
Casual Listener

Thats an expensive solution!, but thanks for the option.

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

globus_palido
Casual Listener

What phone (brand name and model)and OS (Android) you have installed?

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

PrincessTempura
Casual Listener
I have a Samsung s10 plus running Pie.
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Re: Cant use my spotify premium - google smart lock blocks spotify starting

Bidweiser28
Casual Listener

Change password for Spotify ?

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

Lena1212
Casual Listener
 
so the problem got solved. you have to turn flight mode on then open the App spotify go to settings go offline mode then log out then make the flight mode out again. create new password on the Internet website and then sign up for Spotify when registering, ask the Google smart lock and then none of this

then close the App once and then it goes again

LG Lena
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Re: Cant use my spotify premium - google smart lock blocks spotify starting

nicholastwj
Newbie

Solution:

Check your registered email's inbox, Spotify might have sent a mail telling you that they have reset your password due to suspicious activity. Reset it, go offline and log out of your account in the app > go back online and log in.

 

Hope it helps! 

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

Bidweiser28
Casual Listener

Worked perfect! thank you so much!

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Re: Cant use my spotify premium - google smart lock blocks spotify starting

teltrabb
Newbie

Thanks "itai7se"


@itai7se wrote:

I had the same problem. Here is how I resoloved it:

1. Go to https://passwords.google.com/

2. In the search box look for Spotify.

3. Press the Delete buttorn.

4. Re open Spotify app, this time you will be able to enter your password


This is absolutely the solution. 

 

I did as itai7se suggested and the problem immediately stopped for me.  All of the other things people are suggesting are "back doors" to get your Spotify password to match what Google had saved.  The method of itai7se was certainly quick and easy, and good to know for other times when this might happen with another app.

 

For those that needlessly bought an Iphone, please forgive me.  This problem only happeded to me this afternoon.

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